Refund policy

At BEST Leather Care, we're dedicated to ensuring you're completely satisfied with your purchase. We offer you a full money-back guarantee to provide you with peace of mind within 60 days of purchase.

To start a return, you can contact us at hello@bestleathercare.com.au. Please note that returns will need to be sent to the following address: PO Box 145 Holbrook NSW 2644. 

When your return is received you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@bestleathercare.com.au.

You can always contact us for any return question at hello@bestleathercare.com.au. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.